PCS Newsletter & Info

Announcing NEW Service change updates! at Professional Computer Services in McCook
We've listened to you, our customers. In February, we changed our business strategy to a more personalized customer service that's easy & convenient for you. To achieve this goal, the retail building shop has closed.
Here are our new services that begin with a phone call to us at (308.344.8884):
1. REMOTE SERVICE - We've added remote service for existing customers. For example, it may be something like this: we speak by phone call, then we schedule a remote session. Of course, if your computer is non-functional, this would not work and we will chose option 2.
2. DOOR-TO-DOOR PICK-UP service in McCook. We schedule to pick up your computer at your door, and return it when service is completed.
If you do not live in McCook, we can meet-up or discuss options.
We look forward to making a more personalized computer service experience for you.

Please be on the look for:
Phishing scam emails on the rise---again.
Be on the lookout for fake email invoice/charges notices for $300-500 amount for possibly antivirus or other “services” and to call a phone number for questions. For example, you get an email for $400 for Norton product and you don’t even have Norton or you have Norton and you didn’t renew it recently. If you have the antivirus, check with your Norton acct. or check the phone number on the offical antivirus site. You’ll likely find the phone number does not match and it is all a phishing scam email. Please don’t call the number on the email and delete/trash the email.

"Oil change" for your computer

Yes, it finally hit spring on my calendar and time for some spring cleaning.

We are grateful because we have the best customers. A few of our customers tell us that sometimes they don't feel like they don’t know that much about computers. We are here to help and we are grateful that you choose to do business with us.

Just like a vehicle, you know how to drive it, turn on the radio, maybe even link your phone to it and so on, but you may not know how to change the oil or do a front end alignment. You know how most of the car works, but not all the maintenance stuff. You take your vehicle in for regular maintenance service every few months. The same is true for your computer. Over time, computers build up temp files (a.k.a. stuff) and we help clean it out--like an "oil change". We usually recommend doing maintenance at least once a year or less. Spyware/adware problems are an on-going problem for anyone who accesses the internet. Oddly enough, we see more spyware/adware problems, such as, slow and/or sluggish performance or icons and program files show up that you don’t know how they got there, more than any other problems. We at Professional Computer Services, do services such as "oil changes" on computers every day. Just as a vehicle needs regular maintenance, such as an oil change every few months, so does your computer.

Today, we can even do this with our new remote service session. You don’t have to bring it in to the computer shop, remote service connects/brings it to you. Give us a call at 308.344.8884 to schedule at time for your computer "oil change" regular maintenance.