From the Workbench...

Why is my Internet slow sometimes and what can cause this?

This is a frequent question asked by customers.  Many factors that can affect Internet speed.  Hopefully, this information may help answer those questions.

Your computer.  The computer hardware and system resources available can make a difference in processing the information as received.  For example, if you are downloading from iTunes, surfing the web, and other programs running in the background such as printer & antivirus, all at the same time,  system resources will be affected.   Adware/Spyware programs & those "free" toolbars or other add-ons to your browser can affect the Internet speed as well.

Connection & Traffic.  Do you connect wired (via ethernet cable) or wireless?  If wireless, your access point location, walls, metal, cordless phones, microwaves can interfere with your wireless signal.  Unsecured wireless access whereas no password/passcode are required, can be accessed by anyone and greatly affect your speed.  Let's say you have an iPad and/or Android tablet, a Xbox, and two (or more) smart phones in your household all of which connecting and accessing your wireless, this would cause a reduction in speed.  All these devices are like traffic going down the same highway together.  The website you are visiting, traffic on the server site, and time of day can also come into play.

Your ISP package.  The package level (bandwidth) you have thru your Internet Service Provider makes a difference.  Generally, the less bandwidth the lower package pricing.  You can discuss your package with your provider to see what you have if you don't know and see if you want to adjust your package, you will have to weigh if it is cost effective for you to change.

 

 

 

                                    

 

Now Available! Quick Heal 2015 (v16.00) update FREE for current subscriptions. Includes the new Safe Banking enhanced feature in Internet Security & Total Security versions. How do I upgrade to the 2015 (v16.00) version of Quick Heal?  Existing Quick Heal software can be upgraded from version 2012/2013/2014 at no charge. Go to Quick Heal Upgrades page http://www.quickheal.com/upgrade Choose the download that corresponds with your version of Quick Heal software. Instructions are also available on this page as well.

 

 

Quick Heal software users: Get 2 Months FREE*

Here's How: *Renew your Quick Heal subscription prior to the expiration date + get bonus: 2 extra months free! (How nice is that!) Offer may expire without notice..

 

Due to continued questions about Windows XP end of support, below is the information again and about the Upgrade Assistant.

What to know if your computer can upgrade to Windows 8? Here's some information to check if you're compatible using the Upgrade Assistant  http://windows.microsoft.com/en-us/windows-8/upgrade-from-windows-vista-xp-tutorial